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FAQ

Frequently Asked Questions

Explore our identity, understand our principles, and uncover the essence that ensures your journey with Adithya Lanka Holidays remains unforgettable.

How Quickly Can My Dream Trip Come to Life?

We understand the importance of time when planning your ideal getaway. Our efficient process is customized to your needs. We’ll start by scheduling a call to understand your preferences and aspirations. Shortly after, we’ll create a personalized itinerary tailored to your unique style. You can refine the details and consult with your fellow travelers before finalizing the plan. For those ready to embark on their adventure quickly, we offer expedited service, from inquiry to departure. Your dream vacation awaits – let’s start planning today!

Can the Itineraries on your Website be Customized or are they Fixed?

We carefully design all our travel plans to match exactly what you want. The itineraries you see on our website can give you ideas, but they’re not fixed. We’re proud to offer a personalized service. Your trip starts with a chat with your own Travel Expert. Then, we work closely with you to make sure the plan fits your likes and needs, creating a unique experience just for you.

Is Adithya Lanka Holidays Suitable for Family Vacations with Children?

Absolutely! At Adithya Lanka Holidays, we recognize the significance of family-friendly vacations. Our team includes parents who have a profound understanding of what makes a family trip truly special. Drawing from their wealth of experience, they have carefully selected destinations and accommodations designed to cater to children of all ages. Take a look at our tours page to find the perfect getaway for you and your loved ones.

Will I Be Part of a Group on My Journey with Adithya Lanka Holidays?

We are experts at tailoring personalized experiences specifically for you. Every trip we offer is private, guaranteeing that you won’t be part of a group unless you decide to travel with your own companions. Whether you’re seeking a cozy escape with a handful of friends or an expansive adventure with your extended family, we’re here to cater to your needs. With no strict limit on group size, you have the flexibility to create the ideal travel party, whether it’s a small gathering of five or a larger group of 40. It’s your journey, your preferences, your way.

Are your Travel Services Limited to Big Trips, or can you Plan Short Breaks as well?

We’re your travel wizards for all adventure sizes. Whether it’s a spontaneous weekend escape to a hidden gem or an epic odyssey across the country, we specialize in crafting unforgettable experiences tailored to your desires.

What's Next Once I Make a Booking?

Once you’ve finalized your itinerary and confirmed your trip with us, the real excitement begins! We swing into action, confirming all arrangements with our local partners and a countdown to your adventure kicks off. You’ll gain exclusive access to a personalized app, offering insights about your destination. As your departure approaches and your payments are settled, your final travel documents will be sent across. Before you set off, we’ll organize a pre-departure call, ensuring all your last-minute queries are addressed, leaving you fully prepared for your journey ahead.

Can I Add Extra Services After Booking and Payment?

Absolutely! At Adithya Lanka Holidays, we thrive on flexibility. We understand that your travel plans may evolve or that you might discover new interests along the way. Feel free to add on additional services post-booking. Simply reach out to us and we’ll make it happen seamlessly for you. Your satisfaction is our priority!

When is the Full Payment Required for My Trip?

You’ll need to settle the balance payment 30 days before arrival date. If you book your trip less than 30 days prior to departure, the entire trip cost will be due at the time of booking. This ensures a hassle-free experience, securing your adventure well in advance or right when you’re ready to embark on your journey.

How Can I Make Payment to Adithya Lanka Holidays?

Paying for your trip with Adithya Lanka Holidays is hassle-free! We offer convenient payment options, including credit card payments and bank transfers. The best part? We don’t impose any additional fees for credit card transactions. However, please be mindful that your bank may have its own fee structure for transfers, so it’s a good idea to get in touch with your bank to explore the most cost-effective way to make your payment. Your journey with Adithya Lanka Holidays is just a click or transfer away!

Can you Arrange only my Activities or Experiences if I've Already Booked Some Elements of My Trip?

Unfortunately, we are unable to organize standalone activities or experiences if you’ve already booked certain parts of your trip independently. Our strength lies in providing the best value when coordinating a comprehensive journey, so we can add remarkable experiences seamlessly when we manage the majority of your travel arrangements. Let us craft the complete adventure you deserve with our expertise in every aspect of your trip.

Why Entrust Adithya Lanka Holidays with our Trip? What Sets you Apart from other Tour Operators?

At Adithya Lanka Holidays, we take pride in providing an experience that goes beyond the ordinary. Unlike traditional tour operators, we don’t follow standard itineraries or fixed departures. With a close-knit team of fewer than 200 passionate travel enthusiasts, we’re dedicated to crafting unique, tailor-made journeys. Our passion for exploration drives us to discover hidden treasures, which we eagerly share with our clients. Whether it’s a family vacation, a romantic honeymoon, or a solo adventure, our commitment remains steadfast. Trust us to create not just a trip, but a memorable, life-changing experience.

Who Takes Care of us During Our Trip?

Throughout your journey with us, you’ll have the support of a dedicated network. In addition to your personal Travel Expert, who will be available to assist you throughout your adventure, we have local partners on the ground to ensure the smooth day-to-day running of your experience. These trusted contacts are carefully selected for their immediate responsiveness and language fluency, and their details will be provided to you before your arrival. Drawing on their local expertise, they act as an extension of our team in Colombo, cultivated over three decades to ensure your utmost care and assistance during your travels.

For larger group excursions, we’re pleased to arrange a Adithya Lanka Holidays host to accompany you upon request. Simply let us know your specific needs, and we’ll make the necessary arrangements to enhance your journey.

What Should I Do In Case of an Emergency?

In the rare event of an emergency during your travels, contacting Adithya Lanka Holidays is simple. You can refer to your travel documents or the Trav Lanka app, where emergency contact details are conveniently provided. For inquiries related to your itinerary, we recommend reaching out to our local partners, whose information is also accessible through your documents or the app. However, for any situation that requires immediate attention beyond this scope, rest assured that our dedicated Adithya Lanka Holidays team is available round the clock on our 24/7 emergency line. Your safety and peace of mind are our highest priorities.

Need a Hand with your Visa?

Let’s be honest, visa applications can be a hassle. While we can’t make the paperwork disappear with a magic wand, we’re here to support you through the process. Our dedicated Travel Experts are here to help you every step of the way. Whether you need assistance navigating the SRI LANKA Electronic Travel Authorization System or connecting with the Department of Immigration and Emigration, they’re ready to guide you. Don’t hesitate to reach out with any questions you may have; they’re always happy to assist!

Wondering About Travel Insurance?

Ensuring your safety is our top concern and we highly recommend securing comprehensive travel insurance for your upcoming journey. We’ve curated a list of our top-recommended providers to make this essential step hassle-free. Discover peace of mind with coverage that aligns perfectly with your travel needs.

Wondering About Vaccinations for your Journey?

Your health is our top priority! While we excel at creating unforgettable travel experiences, we’re not medical experts. It’s essential to prioritize your well-being by consulting with your doctor to determine the required vaccinations or medications for your upcoming adventure. Keep in mind that some vaccinations may take time to become fully effective, so plan ahead and schedule your appointments well in advance. Your journey with us starts with a healthy and happy you!

Ready for Another Adventure? Will I Have the Same Travel Guru?

Indeed! Your journey with us doesn’t simply conclude; it transforms. When you’re ready for your next adventure, your dedicated Travel Expert will smoothly guide you once more or link you with the ideal specialist. Our dedication to personalized service guarantees consistency in curating your distinctive travel experiences. Prepare for another remarkable adventure with Adithya Lanka Holidays!

Ready to Break Away from the Ordinary on your Next Journey?

Absolutely! Reach out to your dedicated Travel Expert and let the adventure planning commence. Whether you’re dreaming of a romantic honeymoon, a family getaway, a solo expedition, or a special celebration, we excel at creating unique experiences. Immerse yourself in culinary adventures, embark on picturesque road trips, participate in meaningful conservation initiatives, or relax at tropical beachfront retreats – your preferences are our priority. Share your desires, and watch us craft a personalized travel experience just for you. Let’s transform your travel dreams into unforgettable memories.

Haven't Caught the Travel Bug Just Yet?

No worries at all! We understand that choosing your next adventure requires careful consideration, and we’re here to assist you every step of the way. When you’re ready to start planning your travels, we’ll be here to chat and bring your dreams to life. In the meantime, stay connected with the world of wanderlust by signing up for our emails. We pledge to keep you informed with the latest travel updates, exclusive offerings, and exciting promotions. Your next adventure awaits, and we’ll be by your side when you’re ready to embark on the journey!

Captured Amazing Moments on your Journey? Eager to Share your Travel Tales?

We thrive on the joy of revisiting our customers’ adventures through captivating visuals! Just share your amazing photos with your dedicated Travel Expert or showcase your wanderlust on social media. We’re eager to be a part of your travel story!

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